Powerful Features for Modern Incident Management

Everything you need to detect, respond, and resolve incidents efficiently

Incident Detection & Alerting

Multi-Channel Alerting

Never miss a critical incident with our comprehensive alerting system.

  • Email notifications with customizable templates
  • SMS alerts for urgent incidents
  • Slack, Teams, and Discord integrations
  • Push notifications via mobile app
  • Voice call escalation for critical alerts

Smart Alert Routing

Intelligent alert distribution based on severity, time, and team availability.

  • Role-based routing and escalation
  • Time-based on-call scheduling
  • Alert suppression and grouping
  • Auto-escalation with customizable timers
  • Holiday and vacation awareness

Incident Response & Management

Centralized Dashboard

Get a complete view of all incidents across your organization.

  • Real-time incident status tracking
  • Priority and severity filtering
  • Team assignment and workload view
  • Historical incident timeline
  • Custom dashboard widgets

Automated Workflows

Streamline your response process with customizable automation.

  • Incident template creation
  • Auto-assignment based on criteria
  • Status change triggers
  • Integration with ticketing systems
  • Custom field automation

Collaboration Tools

Keep your team coordinated during incident resolution.

  • Built-in chat and comments
  • File attachments and screenshots
  • @mentions and notifications
  • Video conferencing integration
  • Status page communication

Knowledge Base Integration

Access relevant information quickly during incident response.

  • Searchable runbook library
  • Auto-suggested solutions
  • Step-by-step resolution guides
  • Historical incident references
  • External documentation links

Analytics & Reporting

Advanced Analytics

Gain insights into your incident patterns and team performance.

  • MTTR and MTBF metrics
  • Incident trend analysis
  • Team performance dashboards
  • SLA compliance tracking
  • Custom reporting queries

Post-Incident Analysis

Learn from every incident to improve your processes.

  • Automated report generation
  • Timeline reconstruction
  • Root cause analysis templates
  • Action item tracking
  • Lessons learned database

Integrations & API

Monitoring Tools

Connect with your existing monitoring and observability stack.

Datadog
New Relic
Prometheus
Grafana
Splunk
Nagios

Communication Platforms

Integrate with your team's preferred communication tools.

Slack
Microsoft Teams
Discord
Zoom
WebEx
Google Meet

Ticketing Systems

Seamlessly work with your existing ticketing workflows.

Jira
ServiceNow
Zendesk
GitHub Issues
Linear
Asana

RESTful API

Build custom integrations with our comprehensive API.

  • Full CRUD operations
  • Webhook support
  • Rate limiting and authentication
  • Comprehensive documentation
  • SDKs for popular languages

Ready to streamline your incident management?

Start with our free tier and scale as your team grows

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